Request a service visit.
Trouble shooting pella sliding glass door.
Find the small plastic cap on each edge of the sliding door panel near the bottom.
To align the door and strike correctly use a screwdriver to loosen the screw in the center of the strike.
A pella flat screen sliding door may not latch properly if the door is misaligned with the frame s strike leaving you unable to lock your door.
Locate your unit id serial number on your window or patio door.
Pella serial number find the serial number on your window patio door or entry door to ensure fast accurate service.
If you don t have your receipt please write down the unit id serial number on your pella product.
If the rollers are damaged install replacement rollers available at home centers.
We look forward to visiting you and helping you with any issues.
To clean and lubricate the hardware of a sliding closet door use a stiff brush a toothbrush or a hand vacuum to clean dust from the tracks.
These doors are available in wood fiberglass or vinyl and 2 3 and 4 panel configurations to match the requirements of any project or budget.
Our old doors were removed and replaced with pella sliding doors that have the blinds in between the windows.
Sliding patio doors don t swing open so they require less space to operate.
How to adjust the rollers on pella sliding doors.
Your doors won t lock or unlock.
Identify material product.
Discover pella s energy efficient replacement windows and doors.
If you need assistance with your pella product you ve come to the right place.
Find your original pella order number on your invoice or the original purchase order number on your sales receipt.
You have broken glass.
Open your pella sliding door halfway.
Your double hung top sash won t stay up.
Request a service visit.
Pry the caps away with a putty knife to access the roller adjustment screw for each roller.
Move the strike up or down as necessary to align it with the door.
Use an aerosol lubricant to lubricate all the door rollers.
With both traditional and contemporary styles they complement any home.