Tim the belt needs to be loosened at the trolley with the door closed.
Too much slack in garage door belt.
If you have a 10ft door you should have belt part number 1a5250 2.
You may find that a loose garage door opener chain has less power to open and close your garage door or you may find that it is just hitting the door as it moves it and creating an annoying sound.
But basically assuming the belt is attached with enough slack removed the tensioner bolt should be able to taske up the rest of the slack once tightened.
There should be no slack in the belt unless it s too large.
This would reduce the slack and less tension on the belt.
The information for tightening the belt is provided in the image below.
Reattach the door to the opener and reconnect the opener to the power supply.
The belt should still have a little slack when the door is closed.
However you may have to adjust the travel slightly.
Do not over tighten as it could lead to a break.
Tighten until the chain or belt is about 1 4 inch from the bottom of the rail.
The belt needs to be connected with the tensioner loosened so that the tensioner can be used to take up any excess slack.
Next jump the belt at the sprocket pulley at the opener 2 notches on the belt.
If you find that your garage door opener chain has become loose with time you may want to tighten it up in order to remove some of that slack.
The chain or belt should pick up slack.
If you have an 8ft door you should have belt number 41a5250 1.
Brand new chamberlain garage door opener with excessive slack in belt drive.